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FAQ
Once your order has been shipped, you will immediately receive a confirmation email, which includes a link to your personal tracking information so you can stay informed about your orders whereabouts any time.
Generally, it takes about 1-3 business days for your order to be processed successfully. The average delivery time is 4-9 business day
We’re sorry to hear that you want to return your items. For more information on our return and exchange policies, please see our Refund Policy.
Email: contact@ninibags.com
Send us a message, and we will respond as soon as possible.
Important:
- We do not provide customer service via our social media platforms (Instagram, TikTok, or Facebook). Please contact us via email.
- Sending multiple emails may cause processing delays, so we kindly ask for your patience.
Ninibags offers secure payment options. We use the most common payment providers in The United Kingdom:
Visa
Mastercard
American Express
Maestro
Apple/Google Pay
Unionpay
Diners club
Discover
JCB Global
Free Shipping
We are offering free shipping on all orders.
Customer Service
If you have any questions, feedback, or concerns about your order, don't worry! Our customer service team is here to assist you.
Easy returns within 30 days
After receiving your order, you have 30 days to decide whether to keep the product or return it effortlessly.