FAQ
How long does it take to deliver an order?
Generally, it takes about 1-3 business days for your order to be processed successfully. The average delivery time within The United Kingdom is 4-9 business days.
Where is my order?
Typically, orders are delivered within the expected delivery timeframe. However, delays may occur. If you have not received your order within 3 additional business days after the original delivery timeframe, please email us at contact@ninibags.com
What are the shipping costs?
Shipping is free on every order.
What payment methods do you accept?
Ninibags offers secure payment options. We use the most common payment providers in The United Kingdom:
- Visa
- Mastercard
- American Express
- Maestro
- Apple/Google Pay
- Unionpay
- Diners club
- Discover
- JCB Global
What should I do if my package is damaged?
If your order is damaged upon delivery, please contact our customer service immediately at contact@ninibags.com Take pictures of the damage and attach them to your email. Please do not return the item without first sending us pictures. This way, we can find the best solution for you.
How can I contact Ninibags?
If you still need help, you can contact us using the information below
Shopname: Nini Bags powered by AD Ecom B.V.
Address: Spiraal 10, 5404JJ, Uden, Noord-Brabant
E-mail: contact@ninibags.com
Phone: +31616350510
Chamber of Commerce number: 95318984